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seyedemarzie.salamat@mail.polimi.it
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Cultural exchange between youth centers, their cities and the neighborhood
Design for Kids, Traveling, Accommodation Facilities.
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What was my role? conducting field research, conducting co-design session, developing the service concept
Who was our client? CAG Lambrateam is a youth center based in Lambrate, Milan. We carried out an extensive research to know the pain points of youngsters associated with CAG Lambrate.
What we did? In this project, we were asked to carry out an extensive research to understand the context, reframe the vision of the administration, and propose possible strategies to achieve it.
What was the impact? This project is not launched because it was a part of a university project, but for the impacts we have aimed for connection to the neighborhood and other youth centers, exposure to different cultures and collective growth.
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In order to better understand the context, my team and I conducted a field research on the building and the spaces.
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The centre is located within a municipal complex with a gymnasium, Steinerian school, social services and CAF.
The CAG is located above the gymnasium and next to the Steinerian school, the building is characterized by small windows.
There are wheelchair accessibility systems externally and internally, although internal spaces are small and make transit difficult
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The center benefits from a garden in the municipal complex for outdoor and recreational activities, when available
Inside, the center is colorful and lively, the walls are full of drawings, calendars, maps and posters that are used during educational and recreational activities. Lambrateam is organized into five spaces, each used for different purposes.
1. Entrance: the main room, characterized by a large table, foosball table and the presence of a snack corner, is used as a reception and meeting room.
2. Toilet: divided into males and females
3. Terrace: large terrace used in summer, featuring a large mural created by the children during the 'Free of Rumors' activity
4. Study room: a study room with a bookcase and a computer workstation for playing video games
5. Relax room: room used for recreational activities, containing a sofa and table tennis
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After conducting the secondary and primary research, we extracted these three main problems to address.
CAG Lambrateam potential is unknown in its neighbourhood and youngsters within CAG lack social connection.
Youngsters were found to be fond of travel and exploration. However, they do not get opportunity to travel often.
Youngsters in CAG lambrate feel restricted due to CAG’s small space and limited resources.
After analyzing other case studies and research synthesis, we had in mind to move our CAG Lambrateam inside the positioning map: we would still like it to focus on soft skills but move into “place for the community” instead of “place for young people”.
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We decided to conduct a co-design session with students coming to the center in order to understand how to transform the center to a place for the community. Here are some of the insights from the session:
Hidden Gems of the City
Culture is not about getting to know typical places but the people and their daily lives, the hidden gems of the city and the neighborhood.
Door to Culture
The activity they consider most valuable is eating together, as food is a “door to culture”.
Organization of the activities
The coordinator of the activities, for recreational ones it is the youngsters, for cultural ones both them and the educators.
Cooperation with Educators
Important role of cooperation between educators and youngsters, “the educators must have fun too”.
Based on the insights from the co-design session, my team and I made this offering map. Offering maps are used to discuss and communicate what is the service about.
Hover across the pictures to see the offerings in each clusters.
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Description: Fatma is a Turkish teenager who moved to Milan with her family when she was 5 years old. She started going to Lambrateam to get help with her homework but now she goes there because she enjoys socializing with other youngsters and the educators.
Goals:
- Engage in new activities in the neighborhood
- Getting to know other people outside her own bubble
- Develop her soft skills like team work
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Description: Roberto is the owner of a historic trattoria in Lambrate, which has been in his family’s possession for nearly 70 years. He is really well known in the Lambrate neighbourhood as everyone has entered his restaurant at least once and has been met by his contagious smile.
Goals:
- Keep his business alive in the changing environment of Lambrate
- Be part of his children’s growth inside a society that welcomes them
-Want to leave something tangible to his community
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Description: Arthur is a teenager who lives in the outskirts of Paris and has been attending a youth center in his neighborhood for the past 4 years. He likes going to the center because it's a way he has to do activities that are different from those he does at school and with his family the people who go there are like family to him
Goals:
- Travel all around the world
- Become a professional football player
- Expand his network of friends
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Description: Silvia is an educator at the Lambrateam youth centre. She is a recent graduate in educational sciences and this is her first job. She enjoys working with young people and loves helping others, she thinks her work is very important and always tries to give her best
Goals:
- Make Lambrateam more known in the neighborhood
- Give the youngsters the possibility to be independent
- Have less responsabilities inside the CAG
Description: Fatma has been attending Lambrateam for several years now and considers herself an expert. When she found out about the possibility of hosting foreign youngsters in the new CAG facility, she was excited at the thought of being able to make her reality known to others.
Description: Roberto manages his family’s trattoria in Lambrate and is also a really good cook. He discovers Itinera, a new neighbourhood program in partnership with the local CAG, and decides to join the program and help the youngsters in organizing an activity in his trattoria.
Description: Arthur, together with 5 youngsters from his youth center, leaves to visit the CAG Lambrateam in Milan. He has never been outside France and has never left without his family, for him this is a unique opportunity to meet new people and a new country.
Description: Silvia is an educator at the Lambrateam youth centre. She is a recent graduate in educational sciences and this is her first job. She enjoys working with young people and loves helping others, she thinks her work is very important and always tries to give her best
With Itinera Connect Lambrateam will have the opportunity to be known at a local and international level, allowing the youngsters to expand their social connections
With Itinerise the youngsters will have the opportunity to know other youngsters culture while getting to know theirs better
With Itinera Stay the youngsters will have the opportunity to make use of the spaces they need for their individual and collective growth
If you want to talk to me, you can send an email to me:
seyedemarzie.salamat@mail.polimi.it
Or, you can fill the form below.
Oops! Something went wrong while submitting the form